CreditSafe
CreditSafe ensures your cards are well-protected.

If you have ever lost your wallet, you know how troublesome it can be. With CreditSafe, all you need to do is call to suspend your credit and debit cards from any bank. Should you lose your cards outside Singapore, CreditSafe can also help you get home by providing travel assistance and emergency cash wherever you are in the world.

Receive S$10 cash rebate+ when you sign up by 31 July 2008 using your Standard Chartered Credit Card
+ This promotion is applicable to new CreditSafe customers only and payment of the premium has to be charged to a Standard Chartered Credit Card. The rebate will be credited to your Standard Chartered Credit Card within 3 months of a successful signed up. This promotion ends on 31 July 2008. Standard Chartered Bank (”the Bank”) reserves the right to withdraw the rebate in full if CreditSafe is terminated within a year of the signing up. Standard Chartered Bank may at its sole and absolute discretion, withdraw this promotion or replace it with another gift of similar value without notice or assigning any reason.
benefits
Convenience
  • Call to suspend your credit and debit cards to prevent any misuse
  • Protects up to 10 cards
  • Call ISOS’s 24-hour worldwide loss reporting line wherever you are, whenever you need
 Family plan available
  • Share the convenience with your family
  • Enjoy protection for up to 10 cards per family
Peace of mind
  • Reduces your liability due to misuse of lost cards
  • Fraud protection and lost credit card coverage of up to S$200,000
  • 0% interest cash advance in times of need
  • Reimbursement for replacement of personal documents such as identity cards, passport and driving license
 Free online registration of personal information
  • Register your personal data and medical history online for emergency use
Worldwide protection
  • Enjoy coverage anywhere in the world
  • Overseas assistance such as emergency cash advance or payment of hotel charges
  • Overseas purchases charged to your Standard Chartered Credit Card will be reimbursed if the purchases or goods are lost within 30 days from the date of purchase
  
summary of coverage
Worldwide cards protection
Covers legal liability of the Insured Person to the card issuer in the event of fraudulent use of the lost cards
Before reporting to ISOS Up to S$3,000 per policy year
(S$300 per card, up to 10 cards)
After reporting to ISOS Up to S$200,000 per policy year

Financial Protection
Lost cash reimbursement Up to $100 per policy year
Reimbursement of stored value cards, such as EZ-link cards, cash cards, etc. Up to S$30 per policy year
Handbag and/or wallet reimbursement Up to S$200 per policy year
Replacement cost of documents such as identity cards, passports and driving licenses Up to S$700 per policy year

Overseas Assistance*
Emergency cash advance Up to S$1,500 per policy year
Advance for hotel bill settlement Up to S$4,000 per policy year
Advance for emergency air ticket replacement Up to S$7,000 per policy year
* Insured and Insured Persons will need to reimburse MSIG Insurance (Singapore) Pte. Ltd. for such advances within 28 days of the cash advance being made

Overseas Purchase Protection
Loss of purchases made via Standard Chartered Credit Cards and lost within 30 days from date of purchase Up to S$10,000 per policy year (S$3,000 per item)

Additional Services
Free registration of personal data such as card details of Insured Persons, health records and drug allergies
Pre-trip information such as essential medical, personal safety and security information
Lost card hotline luggage tag
Travel and Medical Advice^ in the event of an emergency. Call MSIG Assist and ISOS, and be advised on the following services:

  • 24-hour worldwide medical information and assistance
  • Emergency evacuations
  • Medically supervised repatriations
  • Doctor/hospital referrals
  • Dispatch of doctors or specialists
  • Prescription replacement
  • Pre-trip medical information
  • Hospital deposit guarantees
  • Repatriation of mortal remains
^ Cost to be borne by Insured and Insured Persons

Annual Premium (inclusive of 7% GST)
Individual S$48.15
Family (maximum 5 insured persons with the same registered home address) S$87.74
Main exclusions
MSIG Insurance (Singapore) Pte. Ltd. (“MSIG Insurance”) will not pay for any benefit that results directly or indirectly from:
  • Any war (whether declared or not), riot, strike, civil commotion or insurrection
  • Any military, naval or air force action of any country
  • Any act of terrorism including but not limited to contamination by chemical and/or biological agent
  • Nuclear weapons or ionising radiations or contaminations by radioactivity
  • Theft or any attempt threat by the Insured Person or his or her spouse
  • The wilful act or wilful negligence of the Insured Person or any employee of the Insured Person
  • Wear and tear, depreciation, gradual deterioration, rust corrosion, oxidation, mildew, moth, vermin; or in connection with any process of cleaning, dyeing, repairing, restoring or renovating; the action of light or atmospheric or climatic conditions or extremes of temperature
MSIG Insurance will also not pay for any loss or damage to:
  • Property whilst in transit as unaccompanied baggage shipped under a bill of landing parcel receipt waybill or similar document
  • Property used for professional or trade purposes, big game fishing or expeditions of discovery or research
  • Travelling trunks, suitcases, bags and other such receptacles other than as what is defined under the policy in respect of personal belongings
  • Consequential loss damage or liability of any kind or description is excluded
I’m interested so what’s next?
Contact Us

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This webpage describes the product(s) and service(s) provided by MSIG Insurance (Singapore) Pte. Ltd. ("MSIG Insurance") in alliance with Standard Chartered Bank. The contents of this webpage do not constitute a contract of insurance and reference should be made to the policy for the exact terms and conditions applicable to the insurance policy, which will be sent to you upon the acceptance of your application by MSIG Insurance. The product(s) described in this webpage are product(s) of and underwritten by MSIG Insurance and not Standard Chartered Bank. In facilitating any insurance arrangement or in referring customers to MSIG Insurance, Standard Chartered Bank is acting in alliance with MSIG Insurance and not as an agent for the customers. Standard Chartered Bank shall not be liable in any manner whatsoever regarding your application or the contract of insurance.